Customize How You Receive System Notifications from the Clearinghouse
A new feature that makes it easier to see your latest account activity is now available. When you log in to the Clearinghouse, you will see a bell icon in the top right corner of the screen. If you have new notifications, a dark blue dot will appear next to this icon. Click on the bell icon to open your Notifications box and see your most recent notifications.
(Note: The bell icon and Notifications list are not currently viewable on mobile devices.)
New items in your Notifications list are marked with a light blue dot. These dots will appear until a notification has been read. Click on a notification to mark it as read, or click Mark all read to remove all blue dots in your notification list.
Drivers will now see notifications when:
- An employer has sent a consent request for a pre-employment query, or other full query.
- Violation information has been entered, modified, or removed from your Clearinghouse record.
- Violation information has been released to an employer (after driver consent has been provided).
Customize Your Notifications
You can control how you receive your notifications. While logged in to the Clearinghouse, click on the bell icon to open your Notifications box and click on Settings. This will take you to your Notification Settings page where you will see a list of all your notifications, as well as the notification methods currently set for each. Click change setting to turn a notification on or off. If you turn off an “In Clearinghouse” notification, you will not receive that notification in your Notifications box.
Per § 382.707
, FMCSA must notify a driver when information concerning that driver has been added to, revised, or removed from the Clearinghouse. These notifications are sent either by email or U.S. Mail. Registered drivers can update this preference, which they selected during registration, in the Notification Settings page. Drivers cannot turn off these notifications.
Drivers who are not registered for the Clearinghouse will only receive these notifications via U.S. Mail. FMCSA will send the letter to the mailing address associated with that driver’s commercial driver’s license (CDL). Any CDL driver may switch to email notifications by registering for the Clearinghouse and changing this notification setting.
Log in to the Clearinghouse to customize your notifications.